Privacy Policy
Effective Date: [08/05/25]
1. Introduction
Skyline K9 LLC (“we”, “us”, “our”) provides dog training and related services offered at skylinek9.co (the “Site” or “Services”). This Privacy Policy explains how we collect, use, and share your personal information, including for SMS/A2P communications.
2. Personal Information Collected
We may collect:
Contact information (name, email address, phone number)
Mobile number opt‑in consent records for SMS communications
Payment, billing, or service‑booking details
3. How We Use Your Information
We use your data to:
Deliver requested services and updates
Send SMS and email communications if you opt‑in
Provide customer support and service follow-ups
4. SMS / A2P Messaging Disclosure
We only send messages if you have provided prior express written consent.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
We permit information sharing to subcontractors in support services, such as customer service providers who help us fulfill support requests.
Except for support subcontractors, all other use‑case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.
5. Data Sharing & Non‑Sale Promise
We do not sell, rent, or lease your personal data. Your information may only be shared in these limited contexts:
With vendors and service providers as needed to deliver our Services (including SMS sending platform for compliance A2P operation)
To subcontractors providing support services (e.g. customer service agents under confidentiality obligations)
Where required by law or to protect our rights
6. Security & Retention
We implement standard administrative, technical, and physical safeguards. We retain personal data only as long as necessary to fulfill our purposes or as required by law.
7. Opt‑Out / Your Choices
To stop receiving SMS: reply STOP to any message
To get help: reply HELP or contact us at +1 (434) 423-5828 or thedogdude@skylinek9.co
You may request data access, correction, or deletion by contacting us at thedogdude@skylinek9.co
8. Updates to This Policy
We may revise this policy at any time. Each version will show the updated effective date. Continued use of the Site after changes constitutes acceptance.
9. Contact Us
To ask questions or request changes:
Skyline K9 LLC
Email: thedogdude@skylinek9.co
Phone: +1 (434) 423-5828
Address: McGaheysville, VA 22840